In Praise of the Office Depot Performance Protection Plan
"Don't get it." "Waste of money." "Not worth it." Read through on-line buying guides written by, well, some guy or gal with a computer and internet access, and the above advice is what you're likely to find when it comes to store's additional warranties. I've always followed that advice until we bought our last laptop in 2011. I'm so glad I bucked the traditional advice. As the salesperson explained, Office Depot would repair or replace the laptop even if it was damaged by human error, like spilling coffee all over it or leaving it on a thick bed comforter where it overheated. One employee told me how her dog damaged hers and the plan still covered the damage. Last summer the laptop began to have major problems and some days I could not use it at all. I called Office Depot and they sent me a box and paid shipping label so I could send it to their repair center. When the laptop return...